As supply chains are becoming more and more complex, the concept of working in partnership has become increasingly important. In order to balance the needs for cost competitiveness and for more predictability, reliability and quality of customer service, developing mutually beneficial relationships with key suppliers is vital.
In an ideal supply chain relationship, all organisations in the chain share linked information systems and work together to improve quality, and understanding of capacities and capabilities. This makes the relationship a partnership.
PFE has developed an extensive global network of trusted partners. The close relationship we have with our partners is vital to the service we are able to deliver to our customers. By working together with our partners, we have been able to create highly competitive supply chains.
We have worked with a number of our partners for many years. Ensign Freight in the Far East was founded at the inception of both companies over 30 years ago. We’ve also had a long established partnership with City Transport in India for over 25 years. Like PFE, Ensign and City share our vision for delivering first for customers and providing unrivalled levels of service. Their values, culture and standards of service are shared with ours. Our long trusted partnerships understand one another and what our customers want. From our customers’ perspective it is like working with one company.
“We invest considerable time in advancing our network of reliable partner relationships, to the benefit of all our customers” says PFE Director, Aron Newton. At PFE we have a culture of forging strong relationships. We understand that creating and developing strong, positive relationships is key to supply chain success. We are able to work with our partners to deliver consistency and reliability as our systems, including our IT systems, are all aligned. Our partnerships are multi-modal, so it doesn’t matter whether our customers require Sea or Air services, the same principles apply.